We find the source — urine in the pad, smoke in the fibers, moisture under the carpet — and neutralize it instead of masking it.
Most calls we get for odor removal in Eastlake follow a pattern: the downstairs tile is easy to keep clean, but the upstairs carpet in bedrooms and the loft has started to smell, usually because of a dog, a cat or a potty-training toddler. Eastlake homes in 91914 and 91915 were largely built in the 1990s and 2000s, which means many of those upstairs carpets and pads have absorbed years of accidents. Imperial Carpet Cleaning drives about 25 minutes from our Point Loma office to Eastlake Greens, Eastlake Trails and the surrounding neighborhoods. We locate the urine with UV light, treat it with enzymes and flush it out with hot-water extraction, using products that are safe for kids and pets.
The typical Eastlake layout puts tile or laminate on the ground floor and wall-to-wall carpet on the stairs, in the bedrooms and in the loft. Pets spend a lot of time upstairs, and accidents there often go unnoticed because the family is downstairs most of the day. By the time the smell reaches the hallway, urine has usually soaked through to the pad and spread well beyond the spot on the surface.
Inland air here is drier than on the coast, which helps carpet dry after cleaning, but heat has its own effect. On hot afternoons, warm upstairs rooms release urine odor more strongly, and families notice it most in late summer. Fine dust also blows in through open windows and settles into carpet with pet dander and oils, giving older carpet a dull, stale smell even without accidents.
Our Eastlake odor removal process is designed for this setup:
For homes in Eastlake Shores and Eastlake Woods where accidents have gone on for years, we will be direct about whether a section of pad is saturated beyond what cleaning can reach. Many families also ask us to treat a sofa or a child mattress in the same visit, which we are happy to evaluate on site.
Photos from our own jobs around San Diego County — no stock images.
| Add-on | Price |
|---|---|
| Brush machine — deep cleaningRecommended for high-traffic areas. | $25 per area |
| Spot treatment | $25 per area |
| Carpet protector | $25 per area |
| Deodorizer | $19 per area |
| Cleaning and restoration | $19 per area |
| Pet urine removal treatment (P.U.R.T.)Area evaluation required for pricing. | Quote |
| Difficult set-up3rd floor or higher / far from the parking spot. | $49 per job |
| Portable machine set-upNo water connection, high-rise, distant or no parking access. | $89 per job |
| Service | Price (each) |
|---|---|
| Studio (minimum charge)Minimum charge. No further discounts. | $179 |
| Bedroom | $49 |
| Master bedroom | $55 |
| Large master bedroom | $69 |
| Living room | $55 |
| Large living room | $69 |
| Living–dining room combination | $109 |
| Family room | $55 |
Same prices in Eastlake as the rest of San Diego County. Minimum charge $179 (up to 3 areas). Prices may vary without notice. See the full price list.
We have used Imperial Carpet Care service several times throughout the years and they did a great job this time as always. The communication was easy and the service team was very professional. They helped removed some pet and coffee stains that have been there for a couple of years too. Highly recommend and would definitely hire again!
Read on Google →
Uriel was very personable. He did a great job. The carpet was pretty dirty and now clean! He was on time and let me know when he arrived. I will definitely use Imperial again.
Read on Google →
Imperial Carpet Clean San Diego exceeded my expectations! 🌟 Their team was professional, efficient, and left my carpets looking fresh and spotless. Great customer service, fair pricing, and quick drying time. I highly recommend them for a deep, thorough clean!
Read on Google →
Uriel worked on our pool house carpet and white couch after a big 4th of July party. All back to being clean again! Our staircase looks great too!
Read on Google →
Been a returning customer for years! Always does a great job! My patio furniture and carpet ready for the new year! Thank you guys for squeezing me in. See you next month for my couches ♥️ Sincerely, You're dedicated customer
Read on Google →
I had a great experience with Imperial Carpet Cleaning! From the beginning, they were incredibly kind, professional, and accommodating. They were able to fit me in quickly for an estimate, gave me a very fair price, and then scheduled the cleaning soon after in a way that worked perfectly with my schedule. They did a fantastic job cleaning my LVP floors and two couches, and everything looks so much better! I really appreciated how easy and pleasant the entire process was. Great service, great communication, fair pricing, and excellent results. I would absolutely recommend Imperial Carpet Cleaning!
Read on Google →
This was a very professional team And their Work was impeccable. The final product was immaculate!
Read on Google →
Great service every time! Uriel and his coworker are always friendly, helpful, and attentive. They always do a great job. Highly recommend them! Excellent service every time! Uriel and his partner are very kind, attentive, and always willing to help. They do an excellent job. I highly recommend them!
Read on Google →
They did a very good job! First the woman on the phone Iris was very helpful and booked us for the very next morning. The workers were punctual and friendly and bilingual and did a great job. We had a smaller space so they only took about thirty minutes which was perfect for us because we had to get to work. We are pleased with the outcome.
Read on Google →
Very professional and answer phone for any questions you have,thank you
Read on Google →Had a great clean? Leave us a Google review · See us on Google Maps · Yelp
Yes. Dogs return to spots that still smell like urine to them, even when you cannot detect it. Enzyme treatment digests the residue that attracts them back. Once the source is gone, most families see repeat marking drop, especially when it is paired with training. We will find all of the spots with UV light first.
Heat and closed windows make urine salts and body oils in carpet release more odor, and upstairs rooms in two-story homes get the warmest. The smell was there all along, but summer makes it obvious. Removing the source in the carpet and pad is the lasting fix.
We can. Stairs are a common problem area because pets sit on them and drips collect along the edges. We inspect each step with UV light, treat the affected areas and extract them individually. One set of stairs is $69 for cleaning, with odor treatment added based on what we find.
Yes. Our enzyme products and cleaning solutions are non-toxic and eco-friendly. We simply ask that children and pets stay off the damp carpet until it dries, usually 3 to 6 hours, so it does not get soiled again before it is finished.
Not in Eastlake? We provide the same service across the county. Odor Removal in San Diego.
Tell us what needs cleaning and we’ll give you a clear price before we start.